Frequently Asked Question(FAQ)
ABOUT THE LAGOS STATE RESIDENTS REGISTRATION AGENCY
Q: What does LASRRA stand for?
LASRRA stands for Lagos State Residents Registration Agency and it was established in 2011 by an enactment of State law, by which it was fully empowered to implement a Residents database and identification card program for Lagos State.
Q: What are the goals of LASRRA?
- To establish a reliable and updateable database of all residents of Lagos State, to provide useful information for social, political, business and financial activities.
- To create and document a unique means of identification of Lagos State residents.
- To provide a highly secured identification card for all residents of the State and remove the veil of anonymity from every citizen of the state.
Q: What is the Residents Register?
The Residents Register is an electronic database, currently being developed by the Lagos State Residents Registration Agency (LASRRA). It is contains demographic information of all residents of Lagos State.
The Residents Register is a governmental, centralized, trustworthy and comprehensive source of information that would assist the State Government with decision-making process and allocation of resources due to the fact that it contains important and vital information about the residents of the State. It is envisaged that governmental bodies operating within the State, will have some level of secured access to the Residents Register, as a tool to enhance their governmental performance and further improve the government services provided.
ABOUT THE RESIDENT CARD
Q: What is the Lagos State Residency card?
The residency card is a means of identifying persons that reside in the State which the Lagos State Residents Registration Agency undertakes to issue to all residents of Lagos State.
Using sophisticated technological features, the residency card is also a safe means of identification of persons and verification of their identities. It contains a unique reference number (residency number) that links every individual to his/her own personal and biological data. The residency number serves as a reference for the respective individual in his/her identity-proved transactions with government bodies.
Q: How much does the Residency Card Cost?
There residency card is produced and issued FREE of charge to all residents.
Neither is there a cost to register.
Q: Why are my fingerprints required for registration?
Biometrics simplifies identity verification. A challenge for residents, particularly the underprivileged, is the lack of documentation to establish their identity. Once these residents enrol for an identity number linked to their biometrics, they can subsequently prove their identity multiple times, anywhere in the State and to any agency, by providing their demographic details or biometric scan.
Q: What are the biometric details that will be captured by LASRRA?
LASRRA has mandated the capture of ten fingerprints, signature and face image as a part of the registration process
Q: What is the importance of the card?
The Residency card is a safe and precise means of personal authentication and identification. It would aim to make it easier for the card holder to obtain all governmental and non-governmental services in the future. Among the most important benefits and features of the card are enhanced sense of belonging, protection of identity, ease and convenience and providing an integral database.
Q: Is it possible to use the Residency Card as a travel document?
The Residency card is issued by the government of Lagos State and is a State utility tool for use within Lagos State only.
Q: Is the Registration mandatory?
If you currently reside in the State, you are required to register. If you are newly taking up reside in the State and intend to be resident for more than 6 months, you are also required to register.
Anyone who wishes to access the services provided by Lagos State Government for its residents will be asked to authenticate their residency and identity.
Q: Who can register?
Everyone irrespective of age, race, tribe or religious affiliation can register as long as the person currently resides in Lagos State.
Q: What do I need to register?
To register, you must meet the specified conditions regardless of the mode of registration.
- All applicants are required to provide proof of residence in the State.
Evidence of residency must be taken to the registration station where biometric information will be captured.
- 2 proofs of residency and identification is required:
Rent Receipt/Utility Bill –of current place of residence
AND any one of the following
- International Passport
- Birth Certificate
- Employee ID card – must have address/logo of employer
- National ID card
- National Driver’s Licence
- Student ID card
- Tax Card or receipt
- Letter of Identification from Parent/CDA/Householder or registered association or organization
All proofs of residency and means of identification presented must be valid at time of registration.
The Registration officer will retain a copy of all items presented. Please bring originals and copies.
Q: Registration of Children?
Persons age 15 years and under will be registered, but are not required to attend a registration point for their details to be captured. Their care giver (Parents, guardians etc.) can register them online or directly at a registration station. However the person registering them must 18 years or older.
Children can be registered online; however, the registration is only complete when a copy of their birth certificate, a passport photo of the child and a copy of the registration card of the person registering them is taken to a registration station for a registration receipt.
Q: Will this include illegal migrants and also visitors (with visas) to Nigeria?
The decision on the legal status of anyone in the State is the role of other Government Departments and not the Registration Agency
Q: How do I register?
There are 2 modes of registration:
- You can register on-line via the internet or
- By attending a registration point located near you. Registration points will be located across the State
When you register online, a unique registration number is generated. This should be taken along with any of the registration requirements to the nearest or most convenient registration station, where the resident’s biometric data will be captured.
Q: Can I be exempt from registering?
You are only exempted if you do not reside in Lagos State.
Q: I do not have an address – how do I register?
The Lagos State Residents Registration Agency, will not register anyone who cannot provide a valid Lagos State address.
Q: I have domestic staff – can they register?
If you have domestic staff that reside at your address, they are entitled to register. Evidence of residency to be provided should be in the form of a notarised rent receipt or utility bill of their employer. This applies to all domestic staff regardless of nationality like house helps, cooks, maids, drivers etc.
Q: I am in a hospital – when can I register?
Those individuals currently on admission within medical institutions are exempt from registration until such time, when they have been discharged from said medical institution. The registration team will not be required to visit these institutions to register residents.
Q: Who will have access to the Registration database? How will the security of the database be ensured?
The Registration database will be guarded both physically and electronically by a few select individuals with high level clearance. The data itself is encrypted and only decrypted at the point of processing. Detail audits logs will be generated and maintained of all access to the system.
Q: Will the biometrics of children be captured?
The biometric data of persons aged of 15 years and under will not be captured until they reach the age of 16 years these are considered unstable until after puberty. But a unique identifier will be assigned to each child, which will link their registration to their parents/guardians/main registrant.
Q: How will the biometric of the differently-abled and people with no finger prints or people with no fingers be captured?
The policy will take into consideration these exceptions and the biometric standards prescribed will ensure that these groups are not excluded. In the case of people without hands/ fingers only their photograph will be used for identity determination and there will be markers to determine uniqueness. The capture solution includes facial recognition software, which will allow for facial identification to be possible.
Q: Once I register, how long before I get my residency card?
A temporary registration card will be issued at the time of registration to all registrants. This will be valid for 12 months. Within 12 months of registration, the permanent residency card will be printed and delivered to the LG/LCDA of the place of residence of the registrants for collection.
After registration, quality checks are done followed by correction processes (where required). The data is then sent to the database, where the data undergoes various stages of screening and validations. This ensures that the source of data is authenticated ensuring that no duplicate exists. After which, the resident unique identification number is generated.
In case of any errors, the record goes on hold for further enquiry. Corrective actions are taken on such as contacting the applicant via the contact information given. This may take over 5 weeks to resolve.
Q: What if a Resident misplaces his/her registration or residency card?
The resident can contact any of the registration stations across the State and make a request, however whilst the first residency card is provided free of charge, subsequent cards may be at a charged.
Q: What can the Resident do if there are spelling mistakes / other demographic error in his/her residency card?
During registration, even when the data is entered, the resident can see the data entry and is expected to point out errors at this stage. In the event that this opportunity is missed, upon receiving the permanent card, the mistake should be pointed out immediately to the registration officer at the point of collection and the residency card will be collected for amendment.
Replacement cards should be ready in 10-15 working days.
Question: Who is classified as a dependent?
For registration purposes a dependent is anyone under the age of 18 years who relies on the main householder for support (especially financial support) AND resides in your household. This includes your own children, offspring of relatives and others including house help. These must be residing at your address.
Question: I am visiting the state for less than 6 months, do I register?
If you intend to reside in the State for less than 6 months you do not need to register.
Question: How will you know if a person has registered more than once?
The registration exercise includes the capture of bio-metric data – all ten fingerprints, digital image and signature. Before the permanent cards are issued, a process called de-duplication will be carried out to ensure that only one card will be issued irrespective of the number of times a person registers. Also the LASRRA law is to be amended making it a criminal offence to register more than once.
Question: For a change of previous address, do you need a new registration?
You do not need to re-register when you change your address, merely inform your nearest registration station with supporting evidence of your new address and your record on the data base will be updated.
Question: Can registration confer state of origin status on any resident born in Lagos State?
No, the registration exercise does not confer any status other than that the card holder at the time of registration resides in the state.
Question: I hope the registration exercise will not serve as a means of alienating or discriminating against non-indigenes of Lagos State?
The programme is open to everyone that lives in Lagos state, irrespective of ethnic origin, nationality, religious affiliation, age etc.